State Farm® Insurance Agent Bradford Hegler
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Randall Swords
October 27, 2025
"Alicia Thomas is the best, I must have asked a ton of questions and she didn't hesitate to stay with me throughout the process. Thanks so much for all your help."
Violet Ludeman
October 3, 2025
"Everyone at this office is amazing. I highly recommend this office."
"Thank you so much Violet, I really appreciate the kind words about the team. If you need anything please don't hesitate to call on us. Please let you friends, family, and neighbors know we are here to help them as well!"
Ashley Grimberg
October 3, 2025
"Alicia was great! Extremely helpful and made the process very quick and easy!"
Myron Harvey
September 30, 2025
"Very Helpful."
Malika Millender
September 12, 2025
"Alicia was so helpful. I’m a first time car buyer and she made getting car insurance so easy. She explained things that I had questions about super well, and was so helpful in guiding me through the process. Alicia is also so kind which always makes an experience better!"
"Thank you so much for the 5-Star review, we appreciate your business and the kind words."
Austin Robarda
September 12, 2025
"Alicia was great"
"Thank you for the 5-Star review, we are happy you had a great experience with our team!"
PreGum
September 2, 2025
"My agent Alicia was very nice and gave me a lot of useful information and helped me save a lot on the plan I got compared to other popular insurance companies. She made the process easy to understand and we were done in no time! She provided excellent service."
"Thank so much for the 5-Star review. We are so glad that Alicia was able to not only save you money but also bring value to the conversation. We are here to be of service anytime you need us."
Bertin Lekane
September 2, 2025
"She was the greatest one"
"Thank you so much for the 5-Star review, we are glad we were able to help with your insurance needs."
Leeann Langford
August 30, 2025
"Alicia reached out to me to get me a quote and I’m so thankful she did. She was extremely helpful with helping me switch my car and home insurance to State Farm. With her help I am saving so much money and highly recommend star farm!"
"Thank you so much Leeann for the 5-Star review. Alicia is a true asset to the organization and we so glad she was able to help."
Michelle Bennett
August 29, 2025
"Thank you Alicia Thomas and Bradford Hegler - State Farm! After 15 years with another insurance company, we just moved all our insurance policies over to State Farm. Alicia was great and took the time to go through each of our policies to ensure we had the proper coverage and in the end, we saved quite a bit of money on our new policies. Thank you for your time, expertise and professionalism Alicia....it was greatly appreciated!!"
"Thank you Michelle for the 5-Star review. We are super excited to be able to serve. Alicia is an asset to us and so glad she brought value and savings to your family."
Ouida Sams
August 28, 2025
"Excellent in explaining policies & she said me money on my monthly on my rates."
"Thank you for the 5-Star review, we are so glad we were able to help with your insurance needs."
William Highland
July 31, 2025
"I had such an awesome experience with this particular Sate Farm store location all because of Ms. Kristi Ligon. She was so patient, persistent, and professional with my insurance process. Kristi answered all my questions and explained in detail anything that I didn't understand. Oh yeah did I mention persistent... She contacted me atleast once every month or so if not every month. She called me... She emailed me... She did everything besides show up at my home. Lol We were unable to make this deal happen sooner only because of my extremely busy work and family schedule. Kristi was so freaking awesome during this entire process that I had to post this review to give her the flowers she truly deserves. I will be sending all my friends and family to this location to speak with Kristi if they are ever in need or just simply want to switch their insurance provider. Kristi you rock!!!! Thank you for everything! Cheers... Will Highland"
"We really appreciate you review Will, and it was a pleasure speaking with you yesterday. Kristi does a great job of helping our customers, if you need anything please let us know."
melodie Lukas
June 19, 2025
"I want to say All the people I have had contact with at Bradford Hegler State Farm have been extremely helpful……I look forward to to working with them on my home and auto policies….Great job!!"
"Thank you so much for the 5-Star review Melodie. We sure do appreciate your business and look forward to being of service for your insurance needs."
Justin Arnett
June 13, 2025
"my service was beyond excellent Alicia went above and beyond to help me get insurance for my truck and she helped me a lot to get my insurance as cheap and affordable as possible I will definitely recommend them to anybody needing affordable insurance and all of the employees at this location are very sweet and nice and they treat you like family"
"Justin, we appreciate this review. Alicia is a great asset to the agency and we look forward to helping you and your family with all you insuance needs."
Kelsey Jennings
June 12, 2025
"Got to hang out with Ms. Alicia and get my auto policy changed over to have more coverage at a better rate than my previous insurer. She also has a great personality that mixes well with me and made comfortable throughout the whole process. She is also really educational throughout the entire process and helped me understand. Great lady, highly recommend getting with her."
"Great meeting you Kelsey and thank you for the 5-Star review! We are here to help!"
Karla Johns
June 11, 2025
"We have such wonderful experience with Bradford Hegler. Each person we have worked with there has been exceptional. No matter what we have needed we have gotten quick, professional and wonderful service. We are so grateful."
"Thank you for the 5 Star review Karla, we are here to help whenever you need us."
Donna Gaston
June 5, 2025
"I appreciate Gabby's excellent customer service and how she always helps me with any questions or needs. I am always confident she will follow through. Thanks Gabby"
"Thank you so much for the 5-Star review, I so glad you had a great experience with Gabby. We are here for you when and if you need us!"
Candace Glover
May 27, 2025
"amazing customer service and very smart."
"Thank you so much for your 5-Star review, we are here to be of service anytime you need us."
adrian welch
May 23, 2025
"Kristi helped me move over to StateFarm and saved me hundreds! She's really good at her job and willing to put in the work for a difficult customer like myself lol"
"Thank you Adrian for the 5-Star review, Kristi is a huge asset for the agency and loves what she does."
Lisa Jennings
May 22, 2025
"Great working with Amber. We were with the same company for over 20 years and Amber made the process of switching to State Farm very easy. Wish I had done this years ago."
Kimberly Snell
May 19, 2025
"Alicia is the best agent ever! Knowledgeable, personable, and extremely efficient. If you want great coverage at an excellent rate with a real person, look no further than Alicia at Staye Farm."
"Thank you, Kimberly, for sharing your positive experience with Alicia. It's wonderful to hear how knowledgeable, personable, and efficient she has been in assisting you. We're delighted that you found the coverage and rates to your satisfaction. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Dennis Johnson
May 17, 2025
"I was with another insurance company for over 38 years. I got a call from Kristi asking if she could give me an estimate, I was amazed it’s basically half the price of the company I’ve been loyal to for so many years .She was very kind and helpful. I’m just thinking she has great customer service skills. Well surprisingly two days after I commit to the Bradford Hegler Agency, I get a call from Gabby, …. Simply Wow! She is also sweet and kind and helpful. I felt important that they are already reaching out to check on me. And I was told Bradford in the next week should be reaching out to welcome me. They make it feel like home, and showed me they are willing to help in any way. Thank you for welcoming me to my new home!"
"Thank you, Dennis, for sharing your experience with us. It's wonderful to hear that Kristi and Gabby have made such a positive impression and that you feel welcomed and valued. We strive to provide exceptional service and make our clients feel at home. Your feedback is greatly appreciated, and we're delighted to have you as part of our community."
Jackson Whelan
May 12, 2025
"Alicia was very helpful working out the new policy I had to have."
"Thank you for the wonderful review, Jackson! We strive to provide you with friendly, professional and thorough customer service! It is always our pleasure to be able to assist you with any of your insurance needs and we look forward to doing so for many years to come!"
Don Williams
April 25, 2025
"This company is the best. The agents are committed to providing assistance and support well above the bar. I highly recommend them."
"Thank you, Don, for your wonderful feedback and recommendation. We're delighted to hear that our team has been able to provide you with exceptional assistance and support. Your satisfaction is our top priority, and your kind words motivate us to continue delivering the utmost service possible."
Michele Lamberg
April 8, 2025
"Very knowledgeable and helpful!! One of the most pleasant people to work with!!! Alisha was very patient with me and explained everything I needed to know and do!!!! I’m so very glad I decided to work with her!!!!"
"Thank you, Michele, for sharing your experience! It's wonderful to hear how Alisha's knowledge and patience made a positive impact. We're delighted that you chose to work with us and appreciate your kind words!"