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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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jameelah coley

December 30, 2025

5  out of  5
rating by jameelah coley
"⭐⭐⭐⭐⭐ Alicia at State Farm was amazing to work with. She took the time to explain my options clearly and helped me secure insurance at a great rate without any pressure. She was professional, responsive, and genuinely cared about finding the best coverage for my needs. The process was smooth and stress-free. I highly recommend Alicia to anyone looking for excellent service and affordable insurance."
We responded:
"Thank you so much for the 5-Star review, Alicia does a great job advising our customers of the everyday risk we all face."
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Mike Dinwiddie

December 30, 2025

5  out of  5
rating by Mike Dinwiddie
"My experience with this business has been fantastic. Alicia has been quick to help me with all my insurance needs. I have insured 2 vehicles through her and the quotes always snatch me in. Thanks Alicia and State Farm..."
We responded:
"Thank you, Mike! Alicia is fantastic at her job of helping families save and be better protected."
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Zarraius Dupree

December 30, 2025

5  out of  5
rating by Zarraius Dupree
"Great service.Couldn’t ask for better ‼️"
We responded:
"We appreciate you and your business, if you need us, please reach out!"
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Heather Carlyle

December 30, 2025

5  out of  5
rating by Heather Carlyle
"Alicia was so helpful and really helped me make the transition"
We responded:
"We are here to help life go right, thanks for the kind words about Alicia!"
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Tommy Watson

December 11, 2025

5  out of  5
rating by Tommy Watson
"Alicia helped us save money and was able to increase our coverages. She made the change over an easy process. Highly recommend giving her a call."
We responded:
"Alicia is here to help better protect more people in more ways! Thank you for the 5-Star review!"
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Ravonda

December 5, 2025

5  out of  5
rating by Ravonda
"Amazing service, very friendly."
We responded:
"Thanks for the 5-Star Review, our team is here for you when and if you need us!"
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Tammie Young

November 25, 2025

5  out of  5
rating by Tammie Young
"My agent Alicia was great! She took the time and answers all of my questions and when I called her back to ask more questions she answered the phone..."
We responded:
"Thank you, Tammie, for the 5-Star review, we are here to help your family when in need."
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Randall Swords

October 27, 2025

5  out of  5
rating by Randall Swords
"Alicia Thomas is the best, I must have asked a ton of questions and she didn't hesitate to stay with me throughout the process. Thanks so much for all your help."
We responded:
"Thanks Randall for the 5-Star review! Alicia does a great job of making sure we are advising our customers of their risks. Let us know if we can help!"
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Violet Ludeman

October 3, 2025

5  out of  5
rating by Violet Ludeman
"Everyone at this office is amazing. I highly recommend this office."
We responded:
"Thank you so much Violet, I really appreciate the kind words about the team. If you need anything please don't hesitate to call on us. Please let you friends, family, and neighbors know we are here to help them as well!"
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Ashley Grimberg

October 3, 2025

5  out of  5
rating by Ashley Grimberg
"Alicia was great! Extremely helpful and made the process very quick and easy!"
We responded:
"Thank you so much for the 5-Star review! Alicia is here when you need her."
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Myron Harvey

September 30, 2025

5  out of  5
rating by Myron Harvey
"Very Helpful."
We responded:
"Thanks for the 5-Star Review!"
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Malika Millender

September 12, 2025

5  out of  5
rating by Malika Millender
"Alicia was so helpful. I’m a first time car buyer and she made getting car insurance so easy. She explained things that I had questions about super well, and was so helpful in guiding me through the process. Alicia is also so kind which always makes an experience better!"
We responded:
"Thank you so much for the 5-Star review, we appreciate your business and the kind words."
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Austin Robarda

September 12, 2025

5  out of  5
rating by Austin Robarda
"Alicia was great"
We responded:
"Thank you for the 5-Star review, we are happy you had a great experience with our team!"
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PreGum

September 2, 2025

5  out of  5
rating by PreGum
"My agent Alicia was very nice and gave me a lot of useful information and helped me save a lot on the plan I got compared to other popular insurance companies. She made the process easy to understand and we were done in no time! She provided excellent service."
We responded:
"Thank so much for the 5-Star review. We are so glad that Alicia was able to not only save you money but also bring value to the conversation. We are here to be of service anytime you need us."
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Bertin Lekane

September 2, 2025

5  out of  5
rating by Bertin Lekane
"She was the greatest one"
We responded:
"Thank you so much for the 5-Star review, we are glad we were able to help with your insurance needs."
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Leeann Langford

August 30, 2025

5  out of  5
rating by Leeann Langford
"Alicia reached out to me to get me a quote and I’m so thankful she did. She was extremely helpful with helping me switch my car and home insurance to State Farm. With her help I am saving so much money and highly recommend star farm!"
We responded:
"Thank you so much Leeann for the 5-Star review. Alicia is a true asset to the organization and we so glad she was able to help."
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Michelle Bennett

August 29, 2025

5  out of  5
rating by Michelle Bennett
"Thank you Alicia Thomas and Bradford Hegler - State Farm! After 15 years with another insurance company, we just moved all our insurance policies over to State Farm. Alicia was great and took the time to go through each of our policies to ensure we had the proper coverage and in the end, we saved quite a bit of money on our new policies. Thank you for your time, expertise and professionalism Alicia....it was greatly appreciated!!"
We responded:
"Thank you Michelle for the 5-Star review. We are super excited to be able to serve. Alicia is an asset to us and so glad she brought value and savings to your family."
Profile photo of Ouida Sams

Ouida Sams

August 28, 2025

5  out of  5
rating by Ouida Sams
"Excellent in explaining policies & she said me money on my monthly on my rates."
We responded:
"Thank you for the 5-Star review, we are so glad we were able to help with your insurance needs."
Profile photo of William Highland

William Highland

July 31, 2025

5  out of  5
rating by William Highland
"I had such an awesome experience with this particular Sate Farm store location all because of Ms. Kristi Ligon. She was so patient, persistent, and professional with my insurance process. Kristi answered all my questions and explained in detail anything that I didn't understand. Oh yeah did I mention persistent... She contacted me atleast once every month or so if not every month. She called me... She emailed me... She did everything besides show up at my home. Lol We were unable to make this deal happen sooner only because of my extremely busy work and family schedule. Kristi was so freaking awesome during this entire process that I had to post this review to give her the flowers she truly deserves. I will be sending all my friends and family to this location to speak with Kristi if they are ever in need or just simply want to switch their insurance provider. Kristi you rock!!!! Thank you for everything! Cheers... Will Highland"
We responded:
"We really appreciate you review Will, and it was a pleasure speaking with you yesterday. Kristi does a great job of helping our customers, if you need anything please let us know."
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melodie Lukas

June 19, 2025

5  out of  5
rating by melodie Lukas
"I want to say All the people I have had contact with at Bradford Hegler State Farm have been extremely helpful……I look forward to to working with them on my home and auto policies….Great job!!"
We responded:
"Thank you so much for the 5-Star review Melodie. We sure do appreciate your business and look forward to being of service for your insurance needs."
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Justin Arnett

June 13, 2025

5  out of  5
rating by Justin Arnett
"my service was beyond excellent Alicia went above and beyond to help me get insurance for my truck and she helped me a lot to get my insurance as cheap and affordable as possible I will definitely recommend them to anybody needing affordable insurance and all of the employees at this location are very sweet and nice and they treat you like family"
We responded:
"Justin, we appreciate this review. Alicia is a great asset to the agency and we look forward to helping you and your family with all you insuance needs."
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Kelsey Jennings

June 12, 2025

5  out of  5
rating by Kelsey Jennings
"Got to hang out with Ms. Alicia and get my auto policy changed over to have more coverage at a better rate than my previous insurer. She also has a great personality that mixes well with me and made comfortable throughout the whole process. She is also really educational throughout the entire process and helped me understand. Great lady, highly recommend getting with her."
We responded:
"Great meeting you Kelsey and thank you for the 5-Star review! We are here to help!"
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Karla Johns

June 11, 2025

5  out of  5
rating by Karla Johns
"We have such wonderful experience with Bradford Hegler. Each person we have worked with there has been exceptional. No matter what we have needed we have gotten quick, professional and wonderful service. We are so grateful."
We responded:
"Thank you for the 5 Star review Karla, we are here to help whenever you need us."
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Donna Gaston

June 5, 2025

5  out of  5
rating by Donna Gaston
"I appreciate Gabby's excellent customer service and how she always helps me with any questions or needs. I am always confident she will follow through. Thanks Gabby"
We responded:
"Thank you so much for the 5-Star review, I so glad you had a great experience with Gabby. We are here for you when and if you need us!"
Profile photo of Candace Glover

Candace Glover

May 27, 2025

5  out of  5
rating by Candace Glover
"amazing customer service and very smart."
We responded:
"Thank you so much for your 5-Star review, we are here to be of service anytime you need us."